ASK FIRSTntworldink.comCommunity session
AI literacy · Cyber safety · Interactive session

Is This a Scam?
Ask an AI.

A second pair of eyes lives in your pocket now. Let's practise using it.

Two real-world scenarios: the parcel email that isn't from Australia Post, and the voicemail that isn't from your grandson.

ntworld.inkAI & Cyber Safety01 / 14
ASK FIRSTwhy this mattersThe problem
The problem

Scams arrive when you're busy,
and they're built to rush you

$2.18b
reported lost by Australians to scams in 2025 (National Anti-Scam Centre, March 2026)
481,523
scam reports across all agencies in 2025; phishing alone cost $97.6 million
1 pause
is what most scams cannot survive. The whole trick is stopping you from taking a moment to check

You often feel something is off. What's been missing is a quick, judgement-free way to check that feeling.

ntworld.inkAI & Cyber Safety02 / 14
ASK FIRSTthe techniqueThe move
The new move

Copy it. Paste it. Ask:
"Does this look like a scam?"

1Copy the message; press and hold on a phone, or select and copy on a computer. Don't click anything in it.
2Open an AI assistant; Claude, ChatGPT, Copilot or Gemini. The free versions are fine for this.
3Paste and ask: "I received this message. Does it look like a scam? What should I do?"
4Read the reasons, not just the verdict. The red flags it lists are the same ones you'll spot yourself next time.
Why does this work? Scams follow patterns, and those patterns are documented in huge amounts of public writing; scam warnings, news reports, consumer alerts. Pattern-spotting in text is precisely what these AI systems are good at.
ntworld.inkAI & Cyber Safety03 / 14
SCENARIO 1the parcel emailEmail
Scenario one

An email says your
parcel is on hold

You're expecting a delivery, as most of us are, most of the time. This lands in your inbox. It has the logo, the colours, the tracking number.

You're just not sure. Something feels a little off, but you can't say what.

Action required: your parcel is being held
From: AusPost Delivery Team <notice@auspost-parcels-au.info>
To: you

Dear Customer,

Your parcel AP-7729-041-NT could not be delivered and is being held at our depot. To avoid it being returned to sender, you must confirm your address and pay a redelivery fee of $2.99 within 24 hours.

Confirm details & pay fee
https://auspost.redirect-parcel.info/track?id=7729041

Australia Post Customer Services. If you do not action this notice your item will be returned.

ntworld.inkAI & Cyber Safety04 / 14
SCENARIO 1paste it into an AIInteractive
Try the move: press the button, watch the AI think
AI ASSISTANT · Claude / ChatGPT / Copilot / Gemini
Paste the suspicious email below and I'll take a look.
The reply below is a realistic example of what today's AI assistants say to this exact kind of message.
ntworld.inkAI & Cyber Safety05 / 14
SCENARIO 1the debriefRed flags
What the AI spotted, and you now can too

Four flags, one habit

1The sender's address. Real Australia Post mail comes from auspost.com.au; not "auspost-parcels-au.info"
2The fee and the link. Australia Post says it will never email or text you asking to click a link to pay a fee or confirm personal details
3The deadline. "Within 24 hours" is pressure; pressure is the scam
4The generic greeting. "Dear Customer"; they don't know your name, because they don't have your parcel
What to do: don't click; check parcels only in the official AusPost app or auspost.com.au; forward the email to scams@auspost.com.au, then delete it. Entered card details already? Ring your bank now.
ntworld.inkAI & Cyber Safety06 / 14
SCENARIO 2the voicemailFamily scam
Scenario two

"Hey Gran,
I lost my phone"

A voicemail from a number you don't know. Your phone has written out the words for you. It sounds exactly like something your grandson would say.

Your chest tightens. He needs help. And that feeling is exactly what the message is designed to produce.

4:47 pm4G · 62%
Voicemail
UNKNOWN NUMBER · TODAY
+61 4XX XXX XXX0:24
Transcription (beta)
"Hey Gran, it's me. Don't stress, but I lost my phone, I'm calling from a mate's. I need you to send me $400 tonight so I can sort a new one, I'll pay you back Thursday. Don't ring my old number, it's dead. I'll text you the account. Love you."
ntworld.inkAI & Cyber Safety07 / 14
SCENARIO 2paste it into an AIInteractive
Try the move: the transcript makes it easy to copy and paste
AI ASSISTANT · Claude / ChatGPT / Copilot / Gemini
Paste the voicemail transcript below and I'll take a look.
Notice the AI recognises the scam instantly; this pattern appears thousands of times in public scam warnings.
ntworld.inkAI & Cyber Safety08 / 14
SCENARIO 2the debriefFamily scam
Why the AI was so sure

It has read every warning
about this exact scam

The "Hi Mum" or family impersonation scam is one of the most heavily documented scams in Australia. The ACCC issued a national warning after more than 1,150 Australians lost $2.6 million to it in the first seven months of 2022 alone, and it has kept circulating ever since; women over 55 made up two thirds of victims.

1Ring the real number now. The ACCC's own advice: call your grandchild on the number already saved in your phone. "Lost" phones ring; scammers can't answer them
2Never send money on a message alone; not to "new numbers", not to bank details sent by text
3Sent money already? Ring your bank first, then report to Scamwatch (scamwatch.gov.au)
ntworld.inkAI & Cyber Safety09 / 14
ASK FIRSTtrust, calibratedStrengths
Trust, calibrated

Why scam-checking is a job
AI is actually good at

Strength

Pattern recognition

Scam formats repeat worldwide and are described in thousands of public warnings. Matching your message against those patterns is a low-risk, high-skill task for an AI.

Strength

It explains itself

You don't just get "scam" or "safe". You get the reasons; the odd sender address, the pressure tactics, the link that doesn't match. The reasons teach you.

Strength

Hallucination risk is low

AI systems can invent facts when asked to recall specifics. Here they aren't recalling; they're reading text you gave them. That's the kind of task where they are most reliable.

The honest caveat: treat "this looks like a scam" as a strong signal, and "this looks fine" as an opinion, not a guarantee. When money or logins are involved, verify with the organisation directly, using a number or website you found yourself.
ntworld.inkAI & Cyber Safety10 / 14
ASK FIRSTthe wordingTechnique
How to ask well

A good question gets
a useful answer

Say this

A prompt that works

"I received this message and I'm not sure about it. Does it look like a scam? What are the red flags, and what should I do next?"

[paste the message]

Before you paste

Leave your details out

The scammer's message is not private; your details are. Remove or blank out your own name, address, account numbers or codes before pasting. The AI doesn't need them to judge the message.

Follow-up questions are allowed, and encouraged. "Why is that a red flag?", "What would the real Australia Post email look like?", "How should I warn my mum about this?" The conversation is the tool.
ntworld.inkAI & Cyber Safety11 / 14
ASK FIRSTbuilding the habitPractice
Building the habit

You get good at AI the same way
you get good at anything: practice

The people who benefit most from AI assistants are the ones who have practised talking to them; who know what they're strong at, where they wobble, and how to ask a better question. Scam-checking is the perfect practice ground: real stakes, clear answers, and every session teaches you the red flags yourself.

1Practise on messages you already know are scams; watch how the AI reasons about them
2Practise on real messages too; see how the AI describes a genuine email from your bank or Australia Post
3Show someone else the move. The person most likely to be targeted in your family is the person least likely to hear about this trick
ntworld.inkAI & Cyber Safety12 / 14
ASK FIRSTtake these homeSummary
Take these home

Stop. Paste. Verify. Report.

1Stop. No genuine organisation, and no genuine grandchild, needs money or details from you within the hour
2Paste and ask. Copy the message into Claude, ChatGPT, Copilot or Gemini: "does this look like a scam?"
3Verify independently. Ring the person on their saved number; check parcels in the official app; type the bank's address yourself
4Report it. Bank first if money moved; then scamwatch.gov.au, and scams@auspost.com.au for the parcel ones
ntworld.inkAI & Cyber Safety13 / 14
SOURCESwhere the numbers come fromReferences
Sources used

Where today's numbers come from

National Anti-Scam Centre, Targeting Scams 2025 report (published March 2026); 2025 combined losses $2.18 billion across 481,523 reports; phishing losses $97.6 million: nasc.gov.au
ACCC media release, "ACCC warning of suspicious messages as 'Hi Mum' scams spike", December 2022; 1,150+ victims and $2.6 million lost January to July 2022: accc.gov.au
Australia Post, scam alerts and online security; Australia Post says it never asks for payment or personal details via email or text links; report to scams@auspost.com.au: auspost.com.au
Scamwatch (National Anti-Scam Centre), reporting and advice: scamwatch.gov.au

The two scenario messages are fictional composites built from the patterns documented in the sources above. The simulated AI replies are realistic examples written for this session, not live output.

ntworld.inkAI & Cyber Safety14 / 14